Words cannot express how grateful I am to have discovered an audiologist as ethical, caring and helpful as Tracey. This is so valuable in an industry which needs more regulation, and where some providers are only interested in recommending hearing aids based not on what is in fact your best hearing solution, but on their own financial interest in selling a particular brand. Tracey sells every brand of hearing aid at extremely competitive prices. I trialed three different hearing aids and ear moulds before settling on the right one. This involved several consultations (including Tracey doing a home visit when I was ill!) during which Tracey displayed enormous patience, diligence and care. I now have an audiologist for the long term whom I trust implicitly. Do yourself a favour and do the same!
I would like to take the opportunity to express my appreciation of the work being done by Ms. Tracy Ong. It is rare and unusual to meet up with a professional health-care giver of her honesty, integrity and high level of competence.
I have had the unfortunate experience of dealing with other so-called professionals in the audiology industry and have found to my chagrin that the challenge of meeting high professional standards while chasing dollars is too much for the majority of them.
I therefore approached Sounds of Life in trepidation but found to my immense relief and surprise that Tracy represented the best of what could be expected in the industry.
I have been fortunate in making my discovery of Tracy, and I take every opportunity I can to inform others of the compassioned professionalism, decency and integrity that she provides as Sounds of Life.