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Frequently Asked Questions

What Is An Audiologist?

Audiologists are specialists who assess how people hear, and who use various technologies and therapies to help people with hearing and balance problems. To become an audiologist the completion of a Master of Clinical Audiologywith a minimum of 12 months’ supervised clinical practice in audiology is required.

In Australia this course is available at five universities:

· Flinders University, South Australia

· Melbourne University, Victoria

· University of Western Australia, Western Australia

· University of Queensland, Queensland

· Macquarie University, New South Wales

Do I need a referral to see you?

For self-funded individuals, a doctor’s referral is not required to obtain a hearing test or hearing aids from Sounds of Life Audiology. If during the assessment we discover medical issues we may need to refer you to a doctor for investigations.

If you are eligible for hearing services under the Australian Government Hearing Services Program, you will need to make a hearing services application. Call us on 1300 744 432 so we can assist you through the process.

Do you offer unbundled hearing aid pricing?

Yes we believe in transparent and unbundled pricing so our customers can make informed decisions about their hearing care. However we will strive to beat any local competitor’s hearing aid quote whether bundled or unbundled.

Most clinics tend to provide only one brand which brand does Sound of Life Audiology offer?

Sounds of Life Audiology is an independent hearing aid provider and we supply all major hearing aid brands; Phonak, Oticon, Siemens, Unitron, Starkey, Bernafon and Resound. This gives us a wide range of product choices and styles to ensure we recommend the most appropriate hearing aids for your requirements and preferences.

Did you know:

  • Over 30% of hearing aids in Australia are sold through clinics owned by the manufacturers themselves (who have a financial interest in recommending their own-branded hearing aids).

  • Over 90% of hearing aids in Australia are sold through large chains that have contracts with just one or two hearing aid manufacturers.

Do hearing aids improve the enjoyment of music?

When listening to music, hearing loss can make certain instruments and sounds inaudible. However with hearing aids you can expect a much richer and fuller sound. Your audiologist can fine-tune your hearing aids and create specific settings or programs that you can use when listening to music.

Will hearing aids make background noise louder?

The digital processing of hearing aids is capable of reducing the volume of background noise while increasing the volume of speech. In most situations you should be able to comfortably wear your hearing aids however even people without hearing loss struggle in situations with excessive background noise.

Can hearing aids be claimed through tax?

When it comes to taxation matters it is always wise to speak to the ATO directly or to your accountant. You may be able to claim the net medical expenses tax offset as hearing aids qualify as medical devices.

Can hearing aids be claimed through Private Health Insurance?

Most private health insurers do have some allowance for hearing aids through their Extras or ancillary cover.

“I procrastinated getting hearing aids for a long time. Thank you Tracy for your time and patience. Now I love my hearing aids. No one knows I am wearing them and I can hear again”

C.O’Laughlin (St Lucia)